How Privacy Applies to Wallet Records
This Privacy Policy covers details you submit during account creation, including contact details used for phone verification before account access. It also covers sign-in records, device identifiers, browser settings, support messages, and transaction references created when you select DANA, OVO, GoPay, QRIS, bank transfer, or a
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virtual account. We use these records to provide account access, match wallet status, check payment receipts, prevent unauthorised activity, and answer policy requests. We do not ask for payment credentials that are held by your bank or wallet provider. Records may be handled by service partners
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only when needed for these tasks and under access controls. Retention depends on the purpose, account status, unresolved requests, and applicable legal duties. Where local law permits, you can ask us to explain, correct, restrict, or remove eligible personal data. Some requests may need account or
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phone verification so we do not disclose details to the wrong person.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.